When a connection becomes **Expired** or **Error**, or shows an **Auth Issue** / **Auth Expired** warning, reauthorizing restores it.

## Steps

1. Select the connection in ［Connections］.
2. Click ［Reauthorize］ in the detail panel.
3. The dialog explains why reauthorization is needed.
4. Click ［Go to Authorization］ and approve on the platform's page.
5. You are returned to Connex automatically and the status updates.

## Reasons you may see

| Message | Meaning |
|---|---|
| Token has expired | The authorization period has passed |
| Token was revoked | Authorization was removed on the platform side |
| Token scope mismatch | Required permissions are missing — approve all of them |

:::note
Configuration-based connections such as CROSS MALL have no ［Reauthorize］. Change their settings from ［Edit config］ instead.
:::

How to authorize again when a connection has expired or been revoked.

Reauthorize a connection

Steps

Reasons you may see

Related articles

Message	Meaning
Token has expired	The authorization period has passed
Token was revoked	Authorization was removed on the platform side
Token scope mismatch	Required permissions are missing — approve all of them