Articles about Troubleshooting
- Reset your passwordAccount
How to reset your password by email if you have forgotten it.
- Reauthorize a connectionConnections
How to authorize again when a connection has expired or been revoked.
- How to fix orders that cannot reach the warehouseOrder & inventory auto sync
- Review logs and act on errorsOrder Processing Tool
How to review past runs, results, error details and parameters.
- Products are listed on the Product sync tab — what should I do?Order & inventory auto sync
What unmatched SKUs mean and how to resolve them.
- The scheduled time passed but nothing happenedProduct scheduler
What to check, in order, when inventory or publishing was not applied.
- "Already connected to another organization"Connections
What this message means when adding a connection, and what to do about it.