"Already connected to another organization"
Published:2026-08-07 16:20/Updated:2026-08-07 16:26
What this message means when adding a connection, and what to do about it.
A store can only be managed by one organization. You see this message when the store you are adding is already connected to a different organization.
What to do
- Find out which organization currently manages that store (often another team or colleague connected it first).
- Ask that organization's administrator to delete the connection, or to invite you as a member.
- If it is not clear which organization should own it, contact support.
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