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Create a Connex account

AudienceAll users

Published:2026-08-07 16:20/Updated:2026-08-07 16:26

How to create a Connex account with your email address and sign in to the admin console.

This guide covers creating a Connex account and signing in to the admin console.

1. Add Connex from the SHOPLINE app store

Sign in to your SHOPLINE store, go to [Apps]>[App Store], search for "Connex" and install it.

2. Register (or sign in)

If you do not have an account yet, register first. If you already have one, sign in with your email and password.

Registration screen with email, password and name fields

3. Fill in the required fields

FieldNotes
Email addressThis becomes your sign-in ID. Use your work address
Password8 characters or more
NameShown in the admin console and in activity logs

Click [Register]. Once registration completes you are taken to the sign-in page.

Sign-in screen — enter the email and password you registered with

Caution

  • If the email or password is wrong, a message appears on screen. Check your input and try again.
  • If the account has been deactivated you will see a message saying so. Contact your Connex administrator.

Note

After your first sign-in, connect your SHOPLINE store from [Connections]. See "Connect a SHOPLINE store".

4. Change the display language

Use the menu at the top right to switch between 日本語 / 繁體中文 / English. The choice is remembered in your browser.

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