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Using the inventory sync tool

Published:2026-08-07 16:20/Updated:2026-08-07 16:26

Fetches an inventory CSV from the CROSS MALL FTP and updates SHOPLINE product inventory. A one-off tool.

The [Inventory Sync Tool] fetches the inventory CSV placed on the CROSS MALL FTP and updates product inventory in SHOPLINE.

Prerequisites

  • A CROSS MALL connection with FTP settings filled in
  • A SHOPLINE connection that is Enabled

Steps

  1. Open [Inventory Sync Tool] from [Tool Set].
  2. Select the connection.
  3. Review the inventory data that was fetched.
  4. Run it — SHOPLINE inventory is updated.

The inventory sync tool

Note

For continuous automatic syncing, use order & inventory auto sync instead. This tool is for running once, on demand.

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