The scheduled time passed but nothing happened
Published：2026-08-07 16:20/Updated：2026-08-07 16:26
What to check, in order, when inventory or publishing was not applied.
Check the following in order.
1. Check the schedule status
In the Schedules tab, see whether it is still Pending or already Completed. If it is Cancelled, it will not run.
2. Check the result in the history
Find the entry in the schedule overview. If its status is failed, the error is shown. Common causes:
| Error | Meaning | What to do |
|---|---|---|
| Product not found | It was deleted or recreated in the store | Create the schedule again |
| Authorization error | The connection's authorization has expired | Reauthorize the connection |
| Too many requests | A temporary SHOPLINE rate limit | Try again after a while |
3. For inventory changes: check the run conditions
Even if the pre-flight check passed at creation time, later changes in the store can make it impossible to run.
- Has inventory tracking been turned off for the product?
- Is the chosen location still available, and does the product have an inventory record there?
See the pre-flight check section of Release inventory at launch time.
4. If it still is not resolved
Contact us. Telling us the schedule name, scheduled time and target products or SKUs helps us check faster.
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