Order & inventory auto sync
Orders pushed to your back-office system in real time, inventory pulled back to the store on a schedule. Setup, monitoring and logs.
Guides
- What order & inventory auto-sync can do
Automatically syncs orders and inventory between CROSS MALL and SHOPLINE — orders by email, inventory fetched from FTP and applied to SHOPLINE.
- Create a CROSS MALL connection
Auto sync needs a CROSS MALL connection in addition to the SHOPLINE one. What each field means and how to test the connection.
- Add a LOGILESS connection
- Map delivery and payment methods (LOGILESS)
- Complete the auto-sync initial setup
Choose the SHOPLINE and middleware connections, pick the inventory location, pass the SKU uniqueness check, then save and enable.
- Check status and history on the operations screen
- How to fix orders that cannot reach the warehouse
- Steps to take in LOGILESS (product master, receiving, shipping)